To provide optimum learning opportunities, school teams need information about all aspects of the student’s educational needs in order to identify and provide appropriate instruction and supports. The diagnosticians on the Deaf and Hard of Hearing Diagnostic Team provide consultation, evaluation, and interpretation of assessment results to help school teams better understand the impact of the hearing loss on the student’s academic, cognitive, functional, communicative, and social-emotional development.

Administration Office
799 West Kensington Road
Mount Prospect, IL 60056-1111
F | 847-463-8121

Program Coordinator:
Melissa Swanson
847-463-8135 |

Administrative Assistant: 
Julie Sander
847-463-8132 |

Focus ↓



The Deaf and Hard of Hearing Diagnostic Team provides a wide-range of assessments for students with hearing losses that include audiological evaluations, psychological evaluations, speech-language evaluations, social developmental histories, play-based assessments, as well as the assessment and management of assistive listening devices. The team provides in-service training for school personnel on the impact a hearing loss plays in academic, speech, language, social emotional and cognitive development.

Brochure →

Who We Are ↓

Who We Are


The Deaf/Hard of Hearing Diagnostic Team consists of licensed audiologists, clinical psychologist and a ALD Technician, as well as highly qualified speech/language pathologists and social worker. All diagnostic team members are trained in communication methodologies to provide in depth evaluations specific to each students communication needs. The team is knowledgeable and experienced in amplification, cochlear implants, and the impact a hearing loss has on language, speech, and academic development. 

Services ↓


  • Diagnostic Testing
  • Hearing screenings and comprehensive hearing evaluations
  • Hearing aid and assistive listening device evaluations
  • Coaching and consultation to support students in the learning environment
  • Observations of students in the classroom setting
  • Consultation and training for students, families, and school personnel on the impact of a hearing loss
  • ALD Technician to support assistive listening devices and hearing aids
  • Counseling Services
  • Sign Language Classes for families

Contact Directory ↓

Contact Directory


Find Someone Who Can Assist You by Going to our Staff Directory → 

Forms ↓



NSSEO Referral Packet →
Preschool Sifter →
Elementary Sifter →
High School Sifter →

Resources ↓




Illinois Service Resource Center (ISRC)

Hands and Voices


For Children

Deaf Children Learning

Sign Language Classes ↓

Sign Language Communication Classes


Letter of explanation


Registration form


Online registration 

Travel directions



Audiologic Process ↓

Audiologic Process


Referral Process

The NSSEO Referral Form may completed online and then printed. Gather all required signatures before you mail or fax the form. The descriptions on page 2 of the form explain Item VI: Services Being Requested. Please note, this form is for school districts only. It is not for a parent or student self-referral.

If you are referring a student for an Auditory Processing Disorder Consultation, please complete NSSEO Referral Form and request an Auditory Processing Disorder Packet.

D/HH Referral Criteria →

For More Information: Contact Julie Sander, Administrative Assistant,; phone: 847-463-8132; fax 847-463-8196


Hearing Screenings

Information regarding hearing screening failures should be transferred from the school nurse, public health nurse or technician and be forwarded to the special education director, supervisor of hearing impaired programs, or child-find coordinator. The NSSEO program for students who are deaf and hard of hearing has been designated, under the provisions of the Child Hearing Test Act, to assist you in these follow-up procedures, termed AUDIOLOGIC REVIEW. Please contact NSSEO regarding the AUDIOLOGIC REVIEW and the manner in which NSSEO can facilitate your compliance with the Child Hearing Test Act. Audiologic Review – Explanation and Procedures (Hearing Screening Protocol)

Please fill out the Deaf and Hard of Hearing Services Referral Form and the Elementary, Middle School, and High Schoool SIFTER–Screening Instrument for Target Educational Risk.

IDPH Hearing Screening: Follow-up →

For more information contact: Julie Sander, Administrative Assistant
phone: 847-463-8132; fax: 847-463-8196


Request an Inservice:

If you would like an inservice with one of our Itinerant Teachers, please contact: Melissa Swanson – Program Supervisor, NSSEO Itinerant Deaf and Hard of Hearing Program 847-463-8135

If you would like an inservice with one of our audiologists or our ALD Technician, please contact the NSSEO office to speak with the audiologist who services your district.

Dr. Mallory Maine 847-463-8155 |
NSSED Districts 27, 28, 29, 30, 31, 34, 35, 36, 38, 65(Lake Bluff), 67(Lake Forest), 106, 112, 115, 203, or 225 NTDSE Districts 67(Golf), 68, 69, 70, 71, 72, 73, 73.5, 74 WCSEA Districts 37 or 39 Evanston/Skokie District 65 EvanstonTownship High School District 202 Niles Township High School Distrcit 219

Dr. Jennifer Reynolds 847-463-8152
Districts 21, 23, 25, 26, 57, 59, 211, 214 and Districts 62, 63, 64, 207

Trouble Shooting Equipment: If you have a piece of equipment that is lost or damaged, contact Sarah Wendland at the NSSEO office.; 847-463-8136